Jan 102 minELM's Personalized Service Sets Us ApartIn today's world, poor customer service has become the norm, whether it's endless phone holds, unanswered emails, or useless chatbots. At...
Dec 8, 20231 minHappy Holidays From ELMDear ELM Colleagues, As we embark on a new year together, I want to take a moment to express my sincere gratitude for this amazing...
Nov 16, 20233 minLessons from the Conference Circuit: Key Takeaways for Financial Aid The ELM team (Brendon Sanger, Biz Daniel, Raina Chezem, Rob Smith, and Scott Orris) returned from an exciting fall conference season full...
Oct 16, 20231 minHappy National Financial Aid Day On this day, we recognize and celebrate the hard work and dedication of those who help millions of financial aid recipients every year.