About Us
At ELM Resources, we believe in developing and supporting innovative products and services for those in the private student lending community.
We focus on creating efficiencies through technology, providing unparalleled service, producing a faster way for schools to connect with lending partners, and an easier way to manage the process in order to provide the best options for their students.
How Are We Different?
Education Loan Management Resources (ELM) was established in 1994 by a group of lenders looking to improve schools' loan processing. At the time, every school had to process their loans based on each lender's system or other exclusive loan delivery systems.
ELM was created for the sole purpose of enhancing this process, and today, we are the only
not-for-profit, mutual benefit corporation serving the student loan industry and the loan providers serving those schools.
Our products include ELMOne, which empowers schools with the ability to efficiently manage private student loan processing and disbursements through a centralized system. ELMSelect offers students the ability to compare and select the loan that best fits their needs and schools the ability to create their own customized site.
"Today, ELM's core mission remains strong - to provide an unparalleled service to the higher education industry. Each day, we are laser-focused on creating efficiencies for private student loan processing. Listening to our customers and adapting to their needs are always top-of-mind."
Quick Facts
#1
Trusted Partner For Private Student Loan Processing
79%
Total Private Student Loan Certifications Processed Through ELM
25+
Years Serving The Higher Education Industry
Largest
Network Of Lender Partners
95%
Average Satisfaction Rating
Since 2009
Only
Not-for-Profit, Mutual Benefit Corp in the Industry
100%
Site Availability
Since 2017
12+
Average Years Of Tenure For Service Center Members
The Culture
ELM strives to create a culture that empowers a happy, creative, and independent workforce. We are passionate about our team and customers, and believe that providing premier service is the key to success.
We believe that what makes us different makes us stronger. Building a more diverse, inclusive, and balanced organization is good for our teams, customers, and community. We empower each other to bring unique perspectives and experiences to work, and we continually seek new ways to do so.
We help our team members thrive in the ELM of today and support them in building the ELM of tomorrow. We do this in several ways—through leadership development programs, learning resources, and enriching experiences both in and out of the office. With these resources, we work to establish a solid foundation equipped to adapt, experiment, learn from challenges, and create value. Take a look at Core Values.
We're also proud to be a Great Place to Work®, re-certified for the 7th year in a row (12/2016-11/2023).
Our History
2018
New reporting and workflow capabilities launched to ELMOne
2016
Several major enhancements launched in ELMOne to further optimize the school's experience
2013
ELMSelect 2.0 released, innovating and simplifying the lender and product comparison capabilities
2009
ELM Disbursement eclipsed $33 billion annually
2006
Higher Education Reconciliation Act of 2005 changes implemented including Federal Graduate/Professional PLUS loans
1999
Web application processing introduced
1995
ELM National Disbursement Network was created to facilitate the disbursement process
2020
ELMSelect 4.0 Released; Greatly enhancing Lender comparison experience
2017
ELMOne for Lenders completed providing end to end management
2015
Public release of ELMOne for schools simplifying student loan management
2010
Federal Family Education Loan Program (FFELP) was shut down
2007
ELMSelect lender listing announced
2004
ELMNet 3 Released including real-time processing and remote loan inquiry providing schools and borrowers real-time loan status
1996
First loan processed through ELMNet, ELM’s original certification solution
1994
ELM Resources was founded