About Us

At ELM Resources, we believe in developing and supporting innovative products and services for those in the private student lending community. 

We focus on creating efficiencies through technology, providing unparalleled service, producing a faster way for schools to connect with lending partners, and an easier way to manage the process in order to provide the best options for their students. 

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How Are We Different?

Education Loan Management Resources (ELM) was established in 1994 by a group of lenders looking to improve schools' loan processing.  At the time, every school had to process their loans based on each lender's system or other exclusive loan delivery systems.

ELM was created for the sole purpose of enhancing this process, and today, we are the only

not-for-profit, mutual benefit corporation serving the student loan industry and the loan providers serving those schools. 

Our products include ELMOne, which empowers schools with the ability to efficiently manage private student loan processing and disbursements through a centralized system.  ELMSelect offers students the ability to compare and select the loan that best fits their needs and schools the ability to create their own customized site.

 

 

"Today, ELM's core mission remains strong - to provide an unparalleled service to the higher education industry.  Each day, we are laser-focused on creating efficiencies for private student loan processing.  Listening to our customers and adapting to their needs are always top-of-mind."

 

- Phillip Wade

  President & Chief Executive Officer

Quick Facts

#1

Trusted Partner For Private Student Loan Processing

79%

Total Private Student Loan Certifications Processed Through ELM

25+

Years Serving The Higher Education Industry

Largest

Network Of Lender Partners

95%

Average Satisfaction Rating

Since 2009

Only

Not-for-Profit, Mutual Benefit Corp in the Industry

100%

Site Availability

Since 2017

12+

Average Years Of Tenure For Service Center Members

The Culture

The “ELM” in ELM Resources stands for Education Loan Management, but it is also used to express the core values that we live by every day and at all levels here at ELM.
 

Excellence - Loyalty - Motivation

ELM strives to create a culture that empowers a happy, creative, and independent workforce.  We are passionate about our team and customers, and believe that providing premier service is the key to success.

We believe that what makes us different makes us stronger.  Building a more diverse, inclusive, and balanced organization is good for our teams, customers, and community. We empower each other to bring unique perspectives and experiences to work, and we continually seek new ways to do so.

We help our team members thrive in the ELM of today and support them in building the ELM of tomorrow.  We do this in several ways—through leadership development programs, learning resources, and enriching experiences both in and out of the office.  With these resources, we work to establish a solid foundation equipped to adapt, experiment, learn from challenges, and create value. 

 

We're also proud to be a Great Place to Work®, re-certified for five years in a row. 

Our History

2018

New reporting and workflow capabilities launched to ELMOne

2016

Several major enhancements launched in ELMOne to further optimize the school's experience

2013

ELMSelect 2.0 released, innovating and simplifying the lender and product comparison capabilities

2009

ELM Disbursement eclipsed $33 billion annually

2006

Higher Education Reconciliation Act of 2005 changes implemented including Federal Graduate/Professional PLUS loans

1999

Web application processing introduced

1995

ELM National Disbursement Network was created to facilitate the disbursement process

2020

ELMSelect 4.0 Released; Greatly enhancing Lender comparison experience

2017

ELMOne for Lenders completed providing end to end management

2015

Public release of ELMOne for schools simplifying student loan management

2010

Federal Family Education Loan Program (FFELP) was shut down

2007

ELMSelect lender listing announced

2004

ELMNet 3 Released including real-time processing and remote loan inquiry providing schools and borrowers real-time loan status

1996

First loan processed through ELMNet, ELM’s original certification solution 

1994

ELM Resources was founded