Our leadership team has pretty much seen it all. Yet they remain obsessed with creating new ways to stay ahead of the evolving landscape. The team is comprised of:
Phillip brings over 30 years of leadership experience across business and technology, with a deep expertise in education finance and student lending. Before becoming CEO in 2018, Phillip led ELM’s Technology and Operations for a decade, partnering with schools and lenders to modernize private student loan processing. As CEO, he provides a clear vision centered on premier service and a forward-thinking mindset, while continuing to support compliance, operational efficiency, and long-term institutional partnerships.
Phillip Wade
President & Chief Executive Officer

Cari Kempster brings over 20 years of business and human resource management experience to her role at ELM Resources. Prior to joining ELM in 2007, Cari worked for the corporate office of Crescent Jewelers and owned and operated a small vocational school with her husband specializing in careers in the information technology and medical fields.
Cari Kempster
Senior Vice President & Chief People Officer

Brendon Sanger
Senior Vice President & Chief Growth Officer

Michael Ward
Vice President, Products & Services

Rick has more than 34 years of financial services experience. Prior to joining ELM, Rick held positions of CFO of OneSimpleLoan and Director of Internal Audit for Brazos Higher Education Service Corporation. He also held various professional and management level accounting and audit related positions and holds certifications as Internal Auditor and Financial Services Auditor.
Rick Lovell
Senior Vice President & Chief Financial Officer

Board of Directors
John Volpini (Chair)
Sallie Mae
Chris McLellan
Outside Director
Phillip Wade
ELM Resources
Steve Winnie (Vice-Chair)
Monogram LLC
Sara Parrish
CampusDoor
Ann Lague
Citizens Bank
Mike Rosica
College Ave Student Loans