ELM Team

Customer Success Team

Our products and services are developed and supported by our exceptional ensemble of team members who are committed to your success each and every day. And, they have the experience to back that up! On average, our Customer Success teams’ tenure with ELM is over 12 years and they have maintained average customer satisfaction ratings of above 95% since 2009!

Partnership Success Team

This team has the great honor to have the most face-to-face time with ELM's current and prospective school clients and lender partners across the country.  You'll most likely see them at the dozens of industry conferences they attend each year, on campuses, via virtual or in-person meetings.  They ensure that colleges and universities nationwide can learn about and get the most from their experience with the premier private loan processing solutions in the industry.    

Brendon Sanger

Brendon Sanger has been working with educational institutions and the companies who serve them for over 25 years.  As ELM's VP of Partner Success, Brendon utilizes his experience to continue to expand ELM’s relationships and partners within the marketplace.

(813) 436 -3274

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Raina Chezem

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(813) 925-4439

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Scott Orris

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(510) 285-2280

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Rob Smith

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(813) 925-4421

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